Bell in Grande Prairie, AB Closed now

Reviews about Bell

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  2019-11-07, by kelly svendson
  I dont normally post a rant but I am so mad, today we went to the Bell store in Grande Prairie on 80th in the strip mall to buy 2 new phones. I see this deal and I say to the clerk that's the phones we want. She than proceeds to tell us that is the wrong price it was the black Friday sale price and it expired on Monday. I tell her that's not really my fault seeing as it's 130pm Thursday and that is still the posted price. I told her they need to honor that price , she than says she will call the owner of the store, she goes into the back comes back out and says the owners son was in the back and he spoke to his dad and they said they would not honor it. I than said good bye I will contact Bell. I than phone the worst customer service ever at Bell tell them the whole scenario and he says sorry they can't honor that price but there will be deals close to Christmas. I say not good enough get me your supervisor, by now I am very fed up. Again I tell this women the story and after 15min on the phone she says yes they will honor that price, she puts me on hold comes back and says I have to pay the$540 x 2 for the phones and than within the next 2 months they will credit me $250x2. Like I would believe that so I say no thanks I think I will check out Telus. Not saying that it wasn't at least an offer but twice I have waited 2 plus months for Bell credits before. Plus her main concern was trying to sign is up for another 2 year contact which at this point is a No!!!